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Course Presenters

Kristina Cordasco, MD, MPH, MSHS
Sydney Dy, MD, MSc, FAAHPM

Target Audience

The target audience for this learning activity includes general medicine practitioners, specialists (e.g., gerontologists, oncologists, and intensive care unit personnel), pharmacists, nurses, nurse practitioners, physician assistants, medical assistants, case managers, health educators, health care administrators, and policymakers.

Overall Learning Purpose/Goal

The goal of the Webinar recording is to present information from recent systematic reviews on two patient safety practices. Material will include essential components of informed consent and information about efforts to document and communicate patient preferences for end-of-life care.

Learning Objectives

At the conclusion of this activity, participants will be able to:

  1. List the seven elements of a complete informed consent process.
  2. Describe successful methods for increasing patient recall and comprehension for informed consent.
  3. Explain the purpose of an advance directive and identify two preferences that may be specified in an advance directive.
  4. Summarize results of recent systematic reviews regarding interventions to improve advance directive completion and interventions to improve end-of-life communication.

    For Pharmacists: Provide accurate and appropriate counsel as part of the treatment team.
    For Registered Nurses: Provide appropriate care and counsel for patients and their families.

Credits Available

  • Case Managers – maximum of 1.0 clock hours
    Certified Health Education Specialists – maximum of 1.0 entry-level contact hours
    Nurse Practitioners – maximum of 1.0 contact hours
    Registered Nurses – maximum of 1.0 contact hours
    Pharmacists – maximum of 1.0 contact hours
    Physicians – maximum of 1.0 AMA PRA Category 1 Credit(s)
    • & MOC Part II CME Activity
      • Colon and Rectal Surgery
        Family Medicine
        Thoracic Surgery
      • Urology

Faculty & Credentials

Kristina Cordasco, MD, MPH, MSHS
UCLA and VA Greater Los Angeles Health System HSR&D Center of Innovation

Kristina M. Cordasco is Associate Clinical Professor of Medicine at UCLA and a Core Investigator at VA Greater Los Angeles HSR&D Center of Innovation. She conducts research about, and implements innovations in, improving care coordination between providers and health care settings. Her current projects include leading the development, implementation, evaluation, and national dissemination of VA's Maternity Care Coordinator Telephone Care Program, a series of VA nurse care coordinator calls with patients receiving VA maternity benefits. Dr. Cordasco is also implementation lead of VA's Gynecology SCAN-ECHO, an innovative virtual care program, spanning 15 VA health care systems, using video-teleconferencing to provide education and consultation support to VA primary care providers in sites geographically distant to VA specialty clinics. She is also Co-Principal Investigator of a research assessment of the effect of this intervention, when combined with gynecology electronic consultations, on provider knowledge and care quality and efficiency. Finally, in partnership with VA's National Director of Reproductive Health, Dr. Cordasco conceptualized and is leading an assessment of VA's resources and processes for caring for veterans with gynecologic malignancies; she recently completed an assessment of VA's capacity to care for women veterans with gender-specific emergencies, and the facilitators and barriers to building that capacity.

Sydney Dy, MD, MSc, FAAHPM
Johns Hopkins University Evidence-based Practice Center

Sydney Dy, MD, MSc, FAAHPM, is an Associate Professor of Health Policy and Management, Oncology, and Medicine, with extensive expertise in quality of care, safety, and decision-making research, particularly in patients with serious and terminal illness, and with a focus on cancer. She is a co-author on more than 100 peer-reviewed publications and numerous government reports and book chapters. She is a co-developer of the Cancer Quality-ASSIST supportive care oncology quality measures, and performs quality measurement development, testing, and implementation in palliative care and other fields. She is particularly interested in improving health systems and services in order to increase the appropriateness of technology and medication use. She is also interested in end-of-life health care policy, particularly with quality measurement. Dr. Dy's research focuses on systematic literature reviews, primary data collection, analyses of secondary databases, and quality improvement. As a physician active in program development and quality measurement and improvement, Dr. Dy helped to develop and lead many of the first palliative care programs at Johns Hopkins. She helped develop and was the physician for the first Palliative Care Consultation Program at Johns Hopkins' Department of Medicine starting in 2000, the Consultation Program in Oncology in 2006, and the first outpatient clinic in 2007. She also served as Medical Director for Hopkins' palliative care case management and hospice programs for many years. Dr. Dy has served as Physician Leader for the Duffey Family Pain and Palliative Care Program in Oncology since 2006, focusing on outpatient and inpatient care, as well as quality measurement and improvement. She also serves in a variety of leadership positions in quality in several organizations, including serving as the Quality and Research SCC Chair for the American Academy of Hospice and Palliative Medicine and helping to lead its Measuring What Matters initiative.


Physician Continuing Medical Education
This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Postgraduate Institute for Medicine and Hayes, Inc. The Postgraduate Institute for Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The Postgraduate Institute for Medicine designates this activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Pharmacist Continuing Education
Postgraduate Institute for Medicine is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Postgraduate Institute for Medicine designates this continuing education activity for 1.0 contact hour(s) (0.1 CEUs) of the Accreditation Council for Pharmacy Education. (Universal Activity Number - 0809-9999-15-227-H04-P) Type of Activity: Knowledge 

Nursing Continuing Education
This educational activity for 1.0 contact hours is provided by Postgraduate Institute for Medicine. Designated for 0.0 contact hours of pharmacotherapy credit for Advance Practice Registered Nurses.

Postgraduate Institute for Medicine is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Nurse Practitioner Continuing Education
This activity has been planned and implemented in accordance with the accreditation Standards of the American Association of Nurse Practitioners (AANP) through the joint providership of Hayes, Inc. and AHRQ. Hayes, Inc. is accredited by the American Association of Nurse Practitioners as an approved provider of nurse practitioner continuing education. Provider number: 140928

Certified Health Education Specialists Continuing Education
Sponsored by Hayes, Inc., a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.0 total Category I continuing education contact hours. Maximum entry-level continuing education contact hours available are 1.0.

Case Manager Continuing Education
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers.

If you have questions about the presentation, please e-mail us at: Educationservices@hayesinc.com.


  • This educational activity has been funded by AHRQ.
  • There has been no outside commercial support for this activity.
  • Presenter(s) and planning committee members have no conflicts of interest, relevant financial relationships, or sponsorships to disclose.

Postgraduate Institute for Medicine (PIM) requires instructors, planners, managers and other individuals who are in a position to control the content of this activity to disclose any real or apparent conflict of interest (COI) they may have as related to the content of this activity. All identified COI are thoroughly vetted and resolved according to PIM policy.  PIM is committed to providing its learners with high quality CME activities and related materials that promote improvements or quality in healthcare and not a specific proprietary business interest of a commercial interest.

Criteria for successful completion

If you have questions about the presentation, please e-mail us at: Educationservices@hayesinc.com.

    • Each participant must complete an evaluation and must successfully pass the posttest with a grade of 75% or higher to obtain the CE credit.
    • For Pharmacists: Upon receipt of the completed activity evaluation form, transcript information will be available at www.mycpemonitor.net within 4 weeks

Required Hardware/Software

AHRQ requires a modern Web browser (Internet Explorer 7+, Mozilla Firefox, Apple Safari, Google Chrome). Certain educational activities may require additional software to view multimedia, presentation, or printable versions of their content. These activities will be marked as such and will provide links to the required software. That software may be: Adobe Flash, Apple QuickTime, Adobe Acrobat, Microsoft PowerPoint, Windows Media Player, and RealNetworks RealOne Player.